Multi-Channel Communications

Since 1964, Financial Imaging has been a full-service provider of  print and digital billing communications, helping businesses streamline communications and deliver a first-class customer experience. With a focus on accuracy, reliability, and industry-leading service, we simplify complex workflows and ensure your critical communications reach the right people—on time, every time

image_21

Customer Service

Skip the help desk. You work directly with the people handling your files—for faster results and personalized support. Whether it’s making changes or fixing an error with your data, we’re agile, communicative, and quick to act on your needs.

image_4

Direct Mail

Having USPS permit #1 serves as a constant reminder of our dedication to our clients. You communicate directly with the people who process and print your files.  Our same-day turnaround time ensures your customers get their bills as quickly as possible.

You can design your statements/letters the way you like them for no additional charge.

image_6

E-Bills & Online Bill Presentment

Our systems allow you to send fully customizable emails to your clients with full tracking capabilities. By sending your client’s bills over email, you save both time and money. Your bills reach your client within minutes while avoiding any postal fees or delays.

image_7

Text Messaging

Text messages provide an easy way for your clients to receive alerts and reminders concerning their bills. Utilizing our advanced technologies, we’re able to provide instant, fully customizable communications to your clients whenever you need.

image_18

Reporting & Proofing

Our systems allow for creating custom reports and online proofing. With each data file you send, our systems will automatically generate online proofs you can review before we send anything. We’re also able to create custom reports giving you full insight into how your data is handled and run.

image_15

Custom Inserts

Keep Your Customers Informed with Custom Inserts. Our billing communications support a wide range of insert options—perfect for sharing important safety tips, service reminders, seasonal updates, and holiday messages. Whether you’re notifying customers about weather preparedness or promoting community programs, our robust insert capabilities help you communicate clearly and effectively, right alongside your regular statements.